The Mortgage Record
Lender report card · New Jersey

Pentagon Federal Credit Union

Omaha, NE · What the federal mortgage record shows about how Pentagon Federal Credit Union treated New Jersey applicants, 2018–2025 — 3,016 reported decisions. This is historical behavior, not a prediction about your loan.

Approval rate
61.0%
1,841 approved
Denial rate
39.0%
1,175 denied
Decisions
3,016
2018–2025
Avg. rate spread
-0.06 pp
vs. market benchmark
61.0% approved
39.0% denied

Share of 3,016 New Jersey applications Pentagon Federal Credit Union approved vs. denied. Excludes loans it merely purchased on the secondary market, and applications withdrawn or left incomplete.

Approval rate by loan type

Conventional61.5% of 2,508 · NJ 87%FHA25.2% of 151 · NJ 79%VA72.8% of 357 · NJ 80%

“NJ” = the statewide average approval rate for that loan type, for comparison.

Approval rate over time

29%41%53%65%77%52%48%78%75%62%47%33%36%20182019202020212022202320242025

Pricing

Adjusting for its loan-type mix, Pentagon Federal Credit Union’s rates ran -0.26 pp lower than the typical New Jersey lender (average rate spread -0.06 pp above the market benchmark). Rate spread is APR minus the average prime offer rate; positive means costlier than the low-risk benchmark.

Who Pentagon Federal Credit Union approves

By income
Under $50k31.4% · 175$50–75k59.7% · 303$75–100k59.6% · 408$100–150k62.5% · 777$150–250k64.0% · 802$250k+61.9% · 449
By debt-to-income
Under 36%67.6% · 1,38536–43%67.3% · 57143–50%65.3% · 574Over 50%17.7% · 395
By down payment (LTV)
20%+ down61.5% · 2,07610–20% down60.9% · 3255–10% down63.7% · 2043–5% down51.4% · 105Under 3% down61.6% · 138

Why Pentagon Federal Credit Union denied applications

Other46% of denialsDebt-to-income ratio26% of denialsCredit history17% of denialsCollateral (value/type)12% of denialsInsufficient cash to close3% of denialsUnverifiable information3% of denials

Where Pentagon Federal Credit Union lends in NJ

CountyDecisionsApproval
Middlesex County36658.2%
Bergen County28460.9%
Burlington County23857.1%
Ocean County23069.1%
Monmouth County20863.0%
Morris County19571.8%
Mercer County17064.1%
Union County16648.2%

Fees & closing costs

Median total loan costs
$5,186
home purchase
As % of loan
1.49%
NJ median 1.93%
Priced originations
906
with fee data

Median lender and third-party costs (the Loan Estimate’s “total loan costs”) on Pentagon Federal Credit Union’s home-purchase originations — 0.45 points lower than the 1.93% New Jersey median. Typical lender credit toward costs: $1,044. Excludes prepaid taxes/insurance and escrow deposits. Fees are reported on roughly two-thirds of originations (small lenders are exempt). Methodology →

Consumer complaints

CFPB complaints
22
from NJ, 2022–present
Answered on time
100%
of complaints
Closed with relief
50%
monetary or non-monetary

Complaints New Jersey mortgage customers filed against Pentagon Federal Credit Union with the federal Consumer Financial Protection Bureau, 2022–present. Most common issue: Applying for a mortgage or refinancing an existing mortgage. Most mortgage complaints concern servicing — payments, escrow, and foreclosure — so this reflects a company’s customer experience as much as its lending, and volume partly tracks how many loans it services. Source: CFPB Consumer Complaint Database.

Compare Pentagon Federal Credit Union to other lenders for your profile

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Source: CFPB HMDA loan-level data, 2018–2025 · first-lien, closed-end mortgages on 1–4 family homes in New Jersey reported by Pentagon Federal Credit Union (LEI 549300FX7K8PTEQUU487). Rates describe past reported outcomes for the lender’s applicant pool and are not a prediction for any individual. Methodology →